Often Board's will hold special meetings to discuss internal conflicts that are affecting the month meetings, as those meetings are to conduct business your fellow directors should respect that it isn't supposed to be social hour. There should be no rational reason why a Board meeting lasts until midnight (yes it has happened).
Here are four personality types, how to relate to them, possible conflicts and examples of how to resolve the conflict:
Assertive - Competitive
How to relate: "Letting them Lead"
This is mostly your goal oriented, A-type personality. They are go-getters and very detail oriented. This type of personality is more of the "show me ฝากขายที่ดิน the facts", that doesn't really want to hear the footwork behind the thought, just the end result good/bad.
Conflict:
Assertive personalities are open to other options, provided that you give them facts on reasoning.
Example:
Dan (Assertive): "The owner broke the rules, lets fine him $200, and we warned him two times before this!"
Sara (Fellow Board Member): "Dan, I completely agree we warned him several times and if it were up to me we would fine him $200, however, the CC&R's and Fine schedule state the maximum we can fine him is $100. We can fine him $100 and if the issue isn't corrected in 30 days, call the owner back to a hearing for another fine, will that work for you Dan?"
Amiable - Diplomatic
How to relate: "Remain open minded and not too harsh"
Are drawn to those who provide knowledge and an interesting time. Amiable personalities tend to focus on people, seek sincere appreciation. Build a connection by creative resolutions and thinking outside of the box.
Conflict:
Being too stern can easily turn an amiable personality against you, stay open minded.
Example:
Lisa (Amiable): "Yes the owner broke the rules, but I don't see how fining him will help him comply the next time, times are hard and a $100 fine is expensive."
John (fellow board member): "Lisa, we have a responsibly to impose fines for outstanding violations, as of today's date the owner still has not complied, we should fine him the $100 like we have other owners. If he corrects the fine within thirty days, he can request 'in writing' that the fine be waived and we can consider it then, will that work Lisa?"
Expressive - Humanistic
How to relate: "Being charming, outgoing and enthusiastic"
Expressive personalities usually seek popularity and are responsive, warm and friendly. They usually like to catch up with all their neighbors and see what's going on in the community around them. Also, expressive personalities make decisions off of feelings instead of facts.
Conflict:
Bringing them to call for organization, sticking to agenda items or manipulating situations. Stay neutral.
Example:
Kevin (Expressive): "Are we done with the proposals? I want to talk about my neighbor's violation he's a really good guy, I want to waive his fine."
Sara (fellow Board member): "Kevin, unfortunately we do need to wait for the executive session to discuss this item and need to follow our meeting agenda to ensure we cover all our business that needs to be done."; "Kevin, if the homeowner wants to talk to the Board about the violation he will need to come to the hearing or appeal the fine in writing. To be fair, we do need to follow the same procedure for all 60 owners"
Analytical - Formal
How to relate: "Be very professional, even in disagreement and they will be receptive".
Analytical personalities are very methodical and organized, don't be surprised if they want to see the Civil Code or CC&R text you are referencing. Be prepared and thorough and try not to be jokey when communicating. They will likely want to discuss conflicts in detail and aren't apt to making immediate decisions without facts.
Conflict:
Sometimes can seem critical or impractical, because their decisions come from logic not feelings; don't use humor to get through.
Example:
Jane (Analytical): " The homeowner broke the same rule on three different occasions, we should not waive the fine, were is the proof he corrected the violation?"
John (Fellow Board Member): "Jane you are correct in that he did not provide proof, however we need to go by the property to see if it was correct, as our fine schedule, Section 6, states we cannot fine him additionally if the violation has been cured. Would you like to waive to fine pending confirmation the violation has been cured?"
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